Privacy Policy

1 Who We Are

B2X DR LTDA is the data controller responsible for your personal information. We operate digital health and wellness products — including webapps, content platforms, and organizational tools — aimed at improving quality of life.

Registered address: Rod. Mário Covas, 555 — Ananindeua, PA — CEP 67115-000 — Brasil.

2 Data We Collect

We only collect data that is necessary for the services you use:

• Account data — name, email address, and password (when you register)
• Usage data — pages visited, features used, session duration (anonymous analytics)
• Contact data — messages and information you send us voluntarily
• Payment data — processed entirely by third-party payment providers; we do not store card details

We do not collect sensitive health data (clinical records, diagnoses, prescriptions) through our platforms.

3 How We Use Your Data

Your data is used strictly to:

• Create and manage your account
• Deliver the products and content you've purchased or enrolled in
• Send transactional emails (receipts, access links, updates)
• Improve our products based on aggregated, anonymous usage patterns
• Respond to support requests

We do not use your data to build advertising profiles or sell it to third parties — ever.

4 Data Sharing

We share your data only with trusted service providers necessary to operate our business:

• Hosting & infrastructure providers for storing data securely
• Payment processors for handling transactions
• Email delivery services for sending communications you've opted into

All third parties are contractually required to handle your data with the same care we apply. We never sell or rent your data.

5 Data Retention

We keep your data for as long as your account is active or as required by law. If you delete your account, we remove your personal data within 30 days, except where retention is required by fiscal or legal obligations.

6 Your Rights (LGPD)

Under the LGPD, you have the right to:

• Confirm whether we process your data and access a copy of it
• Correct inaccurate or incomplete data
• Request deletion of data that is no longer necessary
• Withdraw consent at any time (without affecting prior lawful processing)
• Request data portability to another service provider
• Object to processing based on legitimate interest

To exercise any of these rights, contact us at the address below. We respond within 15 business days.

7 Cookies

Our website uses only essential cookies required for basic functionality (session management, security). We do not use third-party tracking or advertising cookies. You can disable cookies in your browser settings, though some features may not work correctly.

8 Security

We apply industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews. No system is 100% infallible, but we take every reasonable precaution to protect your data.

9 Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. When we do, we'll update the date at the top of this page. For significant changes, we'll notify registered users by email.